DMV Cited for Excellent Website

MVD Online, New Mexico's Web site for the Motor Vehicle Division (MVD), was selected by the Center for Digital Government as one of the nation's top Web sites, receiving a Digital Government Achievement Award for utilizing best practices in the government-to-citizen category.

Each year the Center for Digital Government's Digital Government Achievement Awards recognize outstanding agency and department Web sites and projects at the application and infrastructure level. This is just one way the organization continues its work as an international research and advisory institute on the use of information technology in government.

"The MVD Online represents the best in government-to-citizen state Web sites," said Cathilea Robinett, executive director of the Center for Digital Government. "Each year, state and local governments continue to make strides towards implementing better access and more efficient Web delivery of public services."

"We're pleased with this Award that recognizes our continued commitment to improve customer service and provide easy and practical online options to our customers," said Michael Sandoval, Director of the Motor Vehicle Division.

The MVD was honored for providing a comprehensive online resource for citizens, including features to improve their experience while conducting business with the MVD:

-- Citizens can renew vehicles online and save a trip to a local office.

-- "Fill, Print and Go" forms are available that can be completed online and taken to a local office to expedite their service.

-- Visual images of acceptable documents are displayed to properly prepare for a visit to an office.

-- Maps that direct citizens to field offices as well as other MVD-related locations.

-- Wait times can be viewed to know when shorter lines are available.

These services were developed through a major Web site redesign that aimed to assist customers both online and at local field offices. The response to the new site has been outstanding; the number of visitors to MVD Online, www.mvd.newmexico.gov has more than doubled since it was launched in December.

About MVD.NewMexico.gov

MVD.NewMexico.gov is the official Web site of New Mexico's Motor Vehicle Division. The collaborative effort between New Mexico's Motor Vehicle Division and New Mexico Interactive provides online services and improves public access to government information. New Mexico Interactive is part of eGovernment firm NIC's /quotes/comstock/15*!egov/quotes/nls/egov (EGOV 7.98, -0.09, -1.12%) family of companies.

About NIC

NIC Inc. /quotes/comstock/15*!egov/quotes/nls/egov (EGOV 7.98, -0.09, -1.12%) is the nation's leading provider of official government portals, online services, and secure payment processing solutions. The company's innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. The family of NIC companies provides eGovernment solutions for more than 3,000 federal, state, and local agencies that serve 98 million people in the United States. Additional information is available at http://www.nicusa.com.

SOURCE: New Mexico Interactive